Heroes are those who can somehow resist the power of the situation and act out of noble motives or behave in ways that do not demean others when they easily can.
My early childhood prepared me to be a social psychologist. I grew up in a South Bronx ghetto in a very poor family. From Sicilian origin I was the first person in my family to complete high school let alone go to college.
What troubles me is the Internet and the electronic technology revolution. Shyness is fueled in part by so many people spending huge amounts of time alone isolated on e-mail in chat rooms which reduces their face-to-face contact with other people.